Bronze Support Service
* Monthly Site visit to perform maintenance tasks on your server(s) and network
* Five support calls per month. Excess calls will be charged at a prior agreed rate
* Preferential pricing for additional support and contract requirements
* Quarterly Management Account Meetings
* Telephone assistance and advice from qualified technical staff
* On-site problem resolution when required
* Access to our online Helpdesk to report and track problems
* Maintenance Log
* Initial Site report highlighting issues and areas for improvement
* Site Documentation including Network Diagram
* Opportunity to upgrade to Gold or Silver Support Service at any time
If this option does not fit your needs, then ISYS Computer Services will be happy to discuss your IT requirements in detail to offer you an individually tailored Support Product from minimum cost to full on-site cover.
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