Gold Support Service

* Monthly Site visit to perform maintenance tasks on your server(s) and network

* Fifteen support calls per month. Excess calls will be charged at a prior agreed rate

* Preferential pricing for additional support and contract    requirements

* Bi-monthly Management Account Meetings

* Telephone assistance and advice from qualified technical staff

* On-site problem resolution when required

* Access to our online Helpdesk to report and track problems

* Maintenance Log

* Initial Site report highlighting issues and areas for improvement

* Site Documentation including Network Diagram

* Recommendations to improve day-to-day efficiency

* Assistance with IT Strategy development

* Backup and Disaster Recovery Plan Development

If this option does not fit your needs, then ISYS Computer Services will be happy to discuss your IT requirements in detail to offer you an individually tailored Support Product from minimum cost to full on-site cover.