Level One Support Service
This exciting new IT Support package from ISYS Computer Services has been designed specifically for companies who want "On-Demand" IT services at exceptional value for money: their own IT Department but without all the associated drawbacks.
From just £59 per month you can have access to an ISYS IT Specialist AND:
* 3 support calls per month (equivalent to 9 calls per quarter)
* Unique access to the ISYS Computer Services Online Helpdesk facility
* An 8 hour response time for callouts
* Access to preferential pricing for additional support
* Access to preferential pricing for leading-brand equipment and software
* Enjoy membership of our SERVICE USAGE RECOGNITION SCHEME (SUR)
Service Usage Recognition Scheme (SUR)
The SUR Scheme ensures that ISYS Computer Services offers real value for money to all our clients. Where no support calls are made over a quarterly period, ISYS Computer Services will arrange a free, half-day onsite Preventative Maintenance Health Check by one of our highly-trained IT Support Specialists.
If you have used all of your quarterly support call entitlement, ISYS offers a reduced-cost Preventative Maintenance Health Check site visit, based on credit for each unused support call.
Preventative Maintenance Health Check
The Preventative Maintenance Health Check, offered by ISYS Computer Services, protects your company from e-sabotage.
This is especially important at a time when businesses are increasingly under threat from computer viruses with the potential to corrupt vital customer and company data, spyware which hijacks equipment, logs or transmits confidential information and spam which can burden email servers.
A Preventative Maintenance Health Check performed by ISYS Computer Services will identify, isolate and remove these threats, allowing you to carry out your day-to-day business with peace of mind.,
PREVENTION is better than cure. PROTECT your company from e-sabotage
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